7 Ways to Reach More Customers Online in 2021
You’ve probably read all the stats claiming that customer acquisition is somewhere between five and 25 times more expensive than customer retention.
Besides, your existing customers are 50% more likely to try your new products and spend 31% more than the new ones.
But, all this doesn’t imply that customer retention should be your only focus.
Remember: all these loyal customers were once mere prospects.
And bear in mind that 50% of customers naturally churn every five years.
Now that we’ve established how important it is for your business to reach more customers online and capture their undivided attention, let’s discuss 7 tactics you can try out in 2019.
